Support Ticket management script designed for small to medium sized businesses. Engage customer issues and strengthen relationship with advanced professional e-ticketing and management system. Inout Support Desk Manager script is designed to increase collaboration between staff & customers on our template driven customizable platform.

Main Features:
1. Advanced Ticket Management:
Each created ticket is supported by features that enhance its capability. Add notes, attach files, ticket rating, email reminders, private messaging and even multi language support are available for the customer support to exploit. e-Ticketing has been fully enhanced in Inout Support Desk Manager.
2.Access Control & User Management:
Customer service manager can delegate tasks and privileges to the staff and have great control, transparency over the department.
3. Business Growth Adaptability:
As the number of customers, products and staff grows in your business, Inout Support Desk Manager is built to match the scale of demands. The architecture can handle large amount of requests at high speeds consistently.
4. Knowledge Base & Question Banks:
Not all issues require a ticket. Some are repetitive questions that can be answered through writing that is available to your customer at any time. Save money by building a large library of guides, documentation and issues. Common questions can also be included in Question Banks for the support staff to answer quickly.


Publisher: InoutScripts

Listed in Clone Scripts php scripts category